A sick dog won't wait until Monday morning. Pet owners call about acute symptoms, questions about nutrition, medication side effects or to schedule a booster vaccination. If no one answers, they immediately look for another veterinarian. Every missed call is a missed consultation and a lost client.
A pet owner calls in a panic: his cat has been vomiting for hours. The practice is closed, no answer. He drives to the emergency clinic and never comes back.
A family wants to get their new puppy microchipped and vaccinated. They call three practices — the first one to answer gets the appointment and a new loyal client.
An average of €120 per consultation. Five missed calls per week means over €30,000 in lost revenue per year.
From emergency triage to scheduling vaccinations, neutering and check-ups: the AI assistant knows your practice and helps every pet owner immediately.
Calls are answered even outside office hours. In emergencies, the pet owner is transferred to the on-duty veterinarian or the emergency clinic.
The AI schedules vaccinations, neutering, spaying, dental check-ups and routine consultations directly into your practice calendar.
Questions about deworming, flea treatment, nutrition, postoperative aftercare or opening hours are answered immediately and accurately.
New pet owners are fully registered: name, address, animal species, breed, age, microchip number and relevant medical history.
Expats and non-native-speaking pet owners are assisted in their own language, so no pet goes without care.
All client data and patient information is processed in compliance with GDPR guidelines, with full encryption and secure storage.
Every point of contact with pet owners is handled automatically: from emergency phone calls to reminders for annual vaccinations.
Answers incoming calls from pet owners. Assesses whether it's an emergency, answers questions about treatments and schedules consultations. In acute emergencies, the caller is immediately transferred to the on-duty veterinarian.
TelephonyProactively calls pet owners for reminders about annual vaccinations, deworming, follow-up consultations after surgery or follow-up on lab results. Drastically reduces no-shows.
TelephonySends appointment confirmations, vaccination reminders and aftercare instructions via WhatsApp or SMS. Pet owners can also schedule a consultation or share photos of symptoms via chat.
MessagingAnswers messages from pet owners who find your practice via Facebook. Helps directly with scheduling consultations and answers questions about fees, animal species and treatments.
Social MediaResponds to DMs from potential clients who follow your practice on Instagram. Answers questions about puppy classes, preventive care and available emergency hours.
Social MediaProcesses emails with requests for repeat prescriptions, pet passport applications, questions about laboratory results and referral letters from other veterinarians.
EmailFrom emergency triage to postoperative aftercare, from puppy vaccinations to end-of-life consultations
The AI assesses the urgency of symptoms based on protocols you've configured. True emergencies are transferred immediately, while non-urgent enquiries are scheduled for the next available consultation.
Pet owners can directly book appointments for puppy and kitten vaccinations, annual boosters, kennel cough, rabies and titre tests.
Requests for repeat prescriptions of chronic medication such as thyroid medication, insulin or anti-epileptics are automatically processed and prepared for collection.
After neutering, spaying or other procedures, pet owners automatically receive aftercare advice on wound care, activity restriction and when to return for a check-up.
New pet owners are fully registered with all relevant details of their pet: microchip number, vaccination status, allergies and ongoing treatments.
Automatic reminders for suture removal, follow-up appointments after treatments, dental check-ups and annual health screenings for senior pets.
The numbers don't lie. By keeping regular closing hours, you're missing out on a shocking amount of revenue.
5 missed bookings a week is a serious revenue leak.
Fully operational within days, tailored to your treatment offerings, protocols and workflow.
We feed the AI with information about your treatment offerings, fees, animal species you treat, emergency protocols, opening hours and location details.
The AI is connected to your practice management software such as Animana or Vetsware, so consultations are scheduled directly into the correct calendar.
Your AI receptionist answers the phone, schedules consultations and answers questions from pet owners. You maintain full oversight via the dashboard.
Start a conversation with your future AI receptionist. Ask about a consultation, a treatment and book an appointment. (Note: this demo runs on information from your website. The LIVE agent is trained on complete data)
“Good afternoon, how can I help you?”
Fill in the form and listen to the AI voice agent in action.