Welcome to Agentmakers.io ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect data when you visit our website or use our services.
Who we are
Agentmakers.io is a provider of AI solutions, including but not limited to:
- AI chatbots (RAG)
- Voice agents (inbound/outbound)
- Messaging agents (WhatsApp, SMS, social media)
- Automation solutions
For privacy questions: Email: info@agentmakers.io
What data we collect
We only collect data necessary to provide and improve our services.
2.1 Data you provide yourself
- Name
- Company name
- Email address
- Phone number
- Content of your message
2.2 Automatically collected data
- IP address
- Browser and device type
- Pages you visit
- Time and duration of your visit
- Referrer URL
2.3 Data via AI interactions
- Conversation content (chat/voice)
- User input and generated output
- Interaction metadata
Purposes of data processing
- Providing our services
- Responding to questions and requests
- Improving our AI systems
- Customer support
- Website analysis and optimisation
- Legal obligations
Legal basis (GDPR)
- Consent (e.g. filling in a form)
- Performance of a contract
- Legitimate interest
- Legal obligation
Storage and security
5.1 Security measures
- Data encryption (in transit and at rest)
- Restricted system access
- Monitoring and logging
- Protection against unauthorised access
5.2 Data retention
- Leads: max. 24 months (unless client)
- Client data: for the duration of the agreement + statutory period
- AI interactions: depending on contract/settings
Sharing data
6.1 With processors
- Hosting providers
- AI infrastructure
- CRM systems
- Email services
6.2 International transfers
- Only with appropriate safeguards (such as SCCs)
- Or within jurisdictions with an adequacy decision
AI and automated processing
- Decisions are not made fully automatically without human oversight, unless explicitly agreed
- AI output may contain errors and serves as support, not definitive advice
Cookies
- Ensure website functionality
- Improve user experience
- Perform analysis (e.g. via analytics tools)
You can manage cookies via your browser settings.
Your rights (GDPR)
- Access your data
- Correct your data
- Delete your data
- Restrict processing
- Object to processing
- Data portability
Requests to: privacy@agentmakers.io. We respond within 30 days.
Third parties and external links
Our website may contain links to external websites. We are not responsible for their privacy policies.
Minors
Our services are not directed at persons under 16. We do not knowingly collect data from minors.
Changes
We reserve the right to update this Privacy Policy. The most recent version is always available on our website.
Contact
Agentmakers.io
Email: info@agentmakers.io
You also have the right to lodge a complaint with your national data protection authority.