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Terms & Conditions

Terms & Conditions

Last updated: 5 March 2026

Welcome to Agentmakers.io. By using our services, you agree to the following terms. Please read them carefully before using our services.

1

Definitions

  • Agentmakers.io: the provider of the services
  • Customer: any user or organisation using our services
  • Services: all AI agents, software, automations and related services
  • AI Output: all output generated by AI systems
  • Platform: the website and underlying systems
2

Acceptance of Terms

By using our services you:

  • agree to these terms and conditions
  • confirm that you are authorised to act on behalf of your organisation
  • enter into a legally binding agreement
If you do not agree with these terms, do not use our services.
3

Scope of Service

Agentmakers.io provides:

  • AI agents (chat, voice, messaging)
  • Automation and integrations
  • Data processing and AI output
We provide access to software — not a guaranteed result. Our services constitute a best-efforts obligation, not a results obligation.
4

Licence

We grant you a non-exclusive, non-transferable and revocable licence to use our services within your own organisation.

Not permitted

  • Copying or reverse engineering the software
  • Reselling without written permission
  • Using AI for illegal purposes
5

AI-specific Terms

5.1 No guarantees on output

AI output:

  • may be incorrect, incomplete or misleading
  • is not legal, medical or financial advice
  • must always be reviewed by you before use

5.2 Customer responsibility

The customer is fully responsible for:

  • Use of AI output
  • Decisions based on AI
  • Communication with end users

5.3 Training and data use

Unless contractually excluded, we may:

  • Analyse interactions to improve the system
  • Use data in anonymised form for system improvement
6

Acceptable Use

You may not use our services for:

  • Illegal activities
  • Spam or deception
  • Violation of third-party privacy
  • Discriminatory or harmful content
  • Automation of fraud or scams
In case of violation, we reserve the right to terminate the service immediately without refund.
7

Payment and Subscriptions

  • Prices are exclusive of VAT unless stated otherwise
  • Subscriptions renew automatically
  • Payment is due in advance

In case of non-payment, we reserve the right to suspend or terminate the service.

8

Service Levels and Availability

We strive for high availability of our services. However:

  • We do not guarantee 100% uptime
  • Scheduled maintenance and outages may occur
  • We are not liable for damages resulting from unavailability
9

Intellectual Property

9.1 Agentmakers.io property

All software, models and automations remain the property of Agentmakers.io.

9.2 Customer property

The customer retains all rights to their own data and content processed via the platform.

9.3 AI output

AI output may be used by the customer, without exclusivity or guarantee of originality.

10

Data and Privacy

We process data in accordance with the GDPR and our Privacy Policy.

For business customers, a Data Processing Agreement (DPA) is required.
11

Third-party Services

We use external services such as AI providers, cloud infrastructure and external tools. We are not liable for:

  • Errors or outages of third-party services
  • Downtime of external systems
  • Changes to third-party services
12

Limitation of Liability

Agentmakers.io is not liable for:

  • Indirect or consequential damages
  • Loss of profit or revenue
  • Loss of data
  • Damages resulting from AI output
Our maximum liability is limited to the amount the customer has paid in the past 12 months.
13

Indemnification

The customer indemnifies Agentmakers.io against all third-party claims arising from:

  • Use of AI output
  • Decisions based on AI
  • Violation of these terms
14

Termination

We may terminate the service immediately in case of:

  • Misuse of the service
  • Non-payment
  • Violation of these terms

The customer may cancel the subscription in accordance with the agreed contract term.

15

Changes to Services

We reserve the right to:

  • Modify or extend functionality
  • Discontinue services, provided reasonable prior notice is given
16

Disclaimer

Our services are provided "AS IS", without any warranty — express or implied. This includes no guarantee of results and no guarantee of error-free operation.
17

Governing Law

This agreement is governed by Dutch law. Disputes shall be submitted to the competent court in [place to be filled in].

18

Force Majeure

Agentmakers.io is not liable in circumstances beyond our reasonable control, including:

  • Technical failures or cyberattacks
  • Outages of third-party infrastructure
  • Other cases of force majeure
19

Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Agentmakers.io.

Questions: info@agentmakers.io