A patient with acute back pain calls after hours for an urgent appointment. Someone with a GP referral wants to schedule an initial consultation immediately. On Saturday morning, an athlete with an injury is looking for an available physiotherapist. All these calls currently go to your voicemail, and those patients book with another practice.
A patient with a referral calls to book an initial consultation. Your practice is closed, the patient calls a competitor.
An athlete with a knee injury wants to schedule a first consultation. No answer, the appointment is lost.
Every unanswered call costs you on average an entire treatment course of 6 to 12 sessions.
From initial consultations to questions about coverage: the AI handles everything just as your best practice assistant would.
Patients with complaints call at any time. Your AI receptionist always answers, including evenings, weekends and during treatment hours.
The AI schedules initial consultations, follow-up treatments and check-ups directly in your diary, aligned with your therapists' availability.
Patients frequently ask about coverage from supplementary insurance, referrals and co-payments. The AI provides clear answers immediately.
The AI collects relevant information in advance such as complaint descriptions, referral letters and insurance details, so the therapist is fully prepared.
Non-English-speaking patients are assisted in their own language. Ideal for practices in multilingual areas.
All patient data is processed in compliance with GDPR and the guidelines for medical data processing in primary care.
Every patient interaction is handled automatically, from phone intake to reminders for the next treatment.
Answers incoming calls from patients, responds to questions about treatments, referrals and availability, and directly schedules an initial consultation or follow-up treatment.
TelephonyProactively calls patients to confirm appointments, reminds them of follow-up treatments and contacts no-shows to reschedule.
TelephonySends appointment confirmations, treatment reminders and exercise plans via WhatsApp or SMS. Patients can also modify or cancel appointments via chat.
MessagingAnswers questions from potential patients on your Facebook page about treatment methods, specialisations and opening hours, and directs them straight to the booking system.
Social MediaAutomatically responds to DMs from followers asking about your practice, treatments such as manual therapy or dry needling, and helps them book an appointment.
Social MediaAutomatically processes emails with referral letters, answers questions about the treatment plan and sends intake forms to new patients.
EmailFrom referral to completion of the treatment course: the AI knows your workflow.
New patients with a GP referral can book an initial consultation immediately, without waiting on the phone.
The AI automatically schedules follow-up treatments based on the treatment plan and the therapist's availability.
Patients regularly ask whether they need a referral from their GP or whether direct access is possible. The AI explains this clearly.
The AI automatically sends reminders for upcoming treatments and calls patients who didn't show up to reschedule.
Patients get immediate answers to questions about treatment methods such as manual therapy, sports physiotherapy, dry needling or exercise therapy.
The AI answers frequently asked questions about coverage from basic insurance, supplementary packages and the maximum number of treatments per calendar year.
The numbers don't lie. By keeping regular closing hours, you're missing out on a shocking amount of revenue.
8 missed bookings a week is a serious revenue leak.
Fully operational within a few days, tailored to your treatment offerings and workflow.
We train the AI with information about your treatment offerings, therapists, specialisations, opening hours, reimbursement policies and intake procedures.
The AI is connected to your practice scheduling and diary management, so appointments are booked directly and correctly with the right therapist.
Your AI receptionist takes calls, answers patient questions and schedules treatments. You always maintain full oversight via the dashboard.
Start a conversation with your future AI receptionist. Ask about a consultation, a treatment and book an appointment. (Note: this demo runs on information from your website. The LIVE agent is trained on complete data)
“Good afternoon, how can I help you?”
Fill in the form and listen to the AI voice agent in action.